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JULY 12-14, 2024

Privacy Policy
Cancellation Policy
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©2024 All Rights Reserved.

One Weekend. All Wellness.
Experience the Finger Lakes while hearing from experts about the benefits of whole food, plant-based living at this inaugural event.

©2024 All Rights Reserved.

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Privacy Policy

Keuka College is committed to safeguarding all personally identifiable information we obtain about our customers and visitors, whether internal or external. This policy applies to anyone who accesses online services provided by Keuka College. Keuka College reserves the right to retain all incoming and outgoing communications through our website for the purposes of training staff and quality assurance.

1. HOW WE COLLECT PERSONAL INFORMATION

Keuka College collects various types of information from you through our websites when you provide it to us voluntarily by completing an online form. Some information is collected automatically through various web and Internet technologies, including social media, provided you grant consent. Cookies and other relevant technology are used on our websites to allow us to accomplish the uses described in this policy, to deliver messaging, and to keep track of your information. If you wish to disable such technology in your browser you may do so; however, this may render some portions of our websites unusable to you. Please refer to your browser’s “Help” menu for assistance in changing cookie settings or removing cookie files.

 

2. INFORMATION COLLECTED AUTOMATICALLY

Each time you visit one of our websites, analytical information is automatically gathered through Google Analytics. Aggregate and anonymous analytical information is used by the College to better understand web traffic and make business decisions pertaining to user interface design, content, and marketing strategies. Keuka College fully complies with the Google Analytics Terms of Service. Keuka College makes use of various third-party services for behavioral and remarketing campaigns. These campaigns may involve:

  • Showing online advertisements to users whose online use habits have indicated an interest in Keuka College’s educational services.
  • Display online advertisements or follow-up messages to users who have visited one or more of Keuka College’s websites.

Third-party vendors may use cookies to track Internet use. Information gathered by these cookies may be used to display Keuka College advertisements on sites across the Internet. If you do not wish to receive marketing communications from us, you may express your choice where indicated on the applicable email or other communication. You may also contact [email protected] to be removed from our mailing lists. To opt-out of receiving behavioral or remarketing messages from Keuka College, you will need to opt-out using tools provided by various third-party vendors:

 

3. INFORMATION YOU PROVIDE TO US

Various interactions through the College’s websites ask you to submit personal information. The exact personal information requested may vary depending on the type of response requested or nature of the transaction.

 

4. HOW WE USE THIS INFORMATION

Keuka College does not sell, rent, or lease your personal information to others except as outlined in this policy. The College will share personally identifiable information about you with other companies or people when one or more of the following conditions apply:

  • We have your consent to share the information.
  • We need to share your information to provide the product or service you have requested.
  • We need to send the information to companies who work on behalf of the Colleges to provide a product or service to you.
  • We are responding to subpoenas, court orders or legal process.
  • We find it necessary to protect and defend the legal rights or property of Keuka College.

 

5. PRIVACY POLICY CHANGES

Keuka College may revise or update this Privacy Policy. Please contact us as described below or check back at this site periodically to obtain a current copy of this Privacy Policy.

 

6. CONTACTING US

If you wish to access or update any of your personal information, or have any questions about our privacy practices, please contact [email protected].

Keuka College
Attn: Information Security Manager
141 Central Ave.
Keuka Park, NY 14478  

Cancellation & Refund Policy

For Wellness Weekend at the Lake 2024

We understand that plans may change, and we strive to accommodate our attendees as best as possible. Please review our cancellation and refund policy for Wellness Weekend 2024:

  1. Full Refund Eligibility (60 Days Out):
    •     Cancellations made 60 days or more before the start date of Wellness Weekend are eligible for a full refund.

  2. 50% Refund Eligibility (30 Days Out):
    •     Cancellations made between 30 and 60 days before the start date of Wellness Weekend will receive a 50% refund.

  3. Non-Refundable (Within 30 Days of Event Start Date):
    •     Cancellations made within 30 days of the start date of Wellness Weekend are not eligible for a refund.

  4. Refund Request Process:
    •    All refund requests must be submitted in writing to [email protected].

  5. Email Subject:
    • When submitting a refund request, please use the following format for the email subject: [Confirmation Number] – [Your Name] Refund Request.

  6. Required Information:
    •     The email should include your confirmation number, your full name, and a brief explanation of the reason for cancellation. This will ensure a prompt and accurate processing of your refund request.

  7. Refund Processing Time:
    •     Refund requests will be processed within 120 business days from the date of receipt.

  8. Refund Method:
    •     Refunds, when approved, will be issued through the original payment method used during the registration process.

  9. Late or Unsuccessful Refund Requests:
    •     Refund requests received after the event start date or those that do not meet the eligibility criteria will not be processed.

  10. Event Cancellation:
    •     In the unlikely event that Wellness Weekend 2024 is canceled, a full refund will be provided to all registered attendees.

  11. Policy Modification:
    •     This cancellation/refund policy is subject to change. Any modifications will be communicated to all registered attendees.

 

By registering for Wellness Weekend 2024, you acknowledge and agree to abide by the terms of this cancellation and refund policy. If you have any questions or concerns, please contact us at [email protected].